Frequently Asked Questions (FAQ)

Ordering & Shipping

How do I place an order?

Ordering from Curvify.me is easy! Simply browse our collections, add your favorite items to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and you're all set!

Where do you ship?

We currently ship within the United States and are working on expanding to international locations. Stay tuned for updates!

How long does shipping take?

Shipping times vary based on location and shipping method selected at checkout. Standard shipping typically takes 5-7 business days, while express shipping arrives within 2-3 business days. Processing and handling can take up to 2 days. Altogether, you should expect your package no longer than 9 business days after you submit your order.

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to track your package in real time. You may track your oder from our "Track My Order Page" here

Product & Sizing

How do I choose the right size?

We provide a detailed size chart on each product page to help you find the perfect fit. If you're between sizes, we recommend sizing up for comfort. To learn more about sizing, visit out Sizing Guidance page here

What materials are used in your shapewear?

Our shapewear is crafted from high-quality, breathable materials such as spandex, nylon, and cotton blends to ensure comfort, support, and durability.

Can I wear your shapewear daily?

Yes! Our shapewear is designed for everyday wear and special occasions. Be sure to choose a style that matches your comfort level and activity needs.

Returns & Exchanges

What is your return policy?

We offer hassle-free returns within 30 days of receiving your order. Items must be unworn, unwashed, and in their original packaging.

How do I start a return or exchange?

To initiate a return or exchange, visit our Returns & Exchanges page and follow the instructions. If you have any issues, contact our customer service team at support@curvify.me.

Do you offer refunds?

Yes! Once we receive and inspect your returned item, we will process a refund to your original payment method within 5-7 business days.

Payments & Discounts

What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and Shop Pay for secure and convenient checkout.

Do you offer discounts or promotions?

Yes! Sign up for our newsletter to receive exclusive discounts and be the first to know about sales and new arrivals.

Can I use multiple discount codes on one order?

Only one discount code can be applied per order. Be sure to use the best available offer at checkout!

Contact & Support

How can I contact customer support?

Our customer support team is here to help! You can reach us via email at support@curvify.me or through our Contact Us page.

What are your customer service hours?

We are available Monday through Saturday, 9 AM EST - 5 PM EST. We strive to respond to all inquiries within 24 hours.

Do you have a loyalty program?

We're working on launching a loyalty program soon! Stay connected with us for updates.

Still have questions? Feel free to reach out—we’re happy to assist!

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